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Digital First helps transform many sectors

Local Government

Councils have always been faced with change – this time around the scale is even larger and today’s challenge is driving major efforts at redesigning an digitising services, introducing new ways of working and driving new forms of service delivery.

Digital First believes that it is essentially to create an integrated digital strategy to understand the scale of investment needed, the priorities for technology transformation and identify the changes to create a better customer experience at lower cost.

Our philosophy is ‘Digital by Choice’

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Health & Social Care

Managing the pressures and demands of health and social care services, and creating modern digitised services where data in opening shared amongst key organisations is the great public sector challenge of our times.

Health Services, through its digital first focus and Sustainability and Transformation Plans and Social Care, implementing elements of the Care Act and seeking to become more integrated and digital in its service delivery have many challenges.

Digital First brings a range of insight and solutions to help health and social care organisations.

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UK Policing

The UK police landscape has undergone the most fundamental change ever. The introduction of Police and Crime Commissioners (PCCs), the creation of the National Crime Agency, the College of Policing and Police IT Company all fundamentally change the dynamics of policing.

Added to this ACPO’s future was the subject of an independent report earlier this year, conducted by the highly respected General Sir Nick Parker and delivered to the Association of Police and Crime Commissioners. General Parker made some very insightful and interesting recommendations about ACPO, including looking at the future of the ACPO national units and how they are administered, and also in relation to ACPO’s role as the voice of operational police leadership.

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Higher Education

With over 300 higher education institutions in the UK, competition to attract top students is fierce. This is set against a decline in student applications experienced since tuition fee levels for universities in England were increased. Universities now need to ensure that the entire student lifecycle is as efficient and as student orientated as possible, converting as many individuals as possible from those simply “showing interest” to students who actually enrol.

Our role at Leeds university managing the transformation programme that is creating an end-to-end student experience and moving the university towards the concept of a digital campus has given us a unique insight into how this whole concept can create a truly different model for…

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Central Government

Whitehall departments are under pressure as never before, faced with shrinking budgets, economic uncertainty and growing demand for public services.

In response, ministers and officials have started generated innovative solutions, and some departments are merging, others are driving forward shared services – but further spending cuts and economic challenges loom.

Our consultants have been working in a number of departments including the Home Office, Department for Transport, DWP, HMRC and DEFRA. We have led a number of Change Programmes within…

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“DigitalFirst played a pivotal role in defining the digital ambition of the council, ensuring its tech infrastructure was able to support the promotion of jobs, enhance social inclusion and ensure economic prosperity. This ambitious strategy will enable Northumberland to support its SME businesses, build a digital workforce and tackle issues of digital exclusion.”

Steve Stewart, Chief Executive

We established strong working relationships across government agencies and departments including DCMS and its delivery agency BDUK, DEFRA and DCLG to build Northumberland’s case for moving forward its digital and broadband agenda.  In doing so we helped establish one of the first digital companies in UK local government.

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Leaders ‘struggling’ with digital transformation ambition
25th, October 2016

Public sector leaders are becoming increasingly frustrated with the slow progress made towards a fully digital government, according to a report. Deloitte’s latest annual The State of the State study, recently, assesses public services...

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Cloud Computing Spending Continues to Rise
16th, September 2016

Digital First thinks that we are still only on the cusp of seeing a dramatic shift from traditional on-premise data centres to cloud infrastructure, accessible anywhere, anytime and more securely.  The trend continues with...

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Microsoft opens UK Azure and Office 365 data centres
9th, September 2016

Microsoft has announced the opening of new data centres in the UK to allow customers to use the firm’s cloud services knowing that the data remains in the country. The new facilities in Cardiff,...

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228 days ago from @DigitalFirstHQ

Obviously.... Give cash to social services and not the NHS, says health chief | News | The Times & The Sunday Times https://t.co/c6ui3HRPBj

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