Transformation & Infrastructure Director
Stephen leads Digital First and has a specialist focus on strategy across the digital place. He is an experienced digital transformation and fibre/5G infrastructure consultant and delivery director and works in support of 5G and LFFN programmes, adding commercial and technical experience to clients.
He supports organisations on strategic change, technology enablement and place based strategies for digital transformation and the deployment of 5G and fibre that enable smart places and cities. He develops strategies and investments cases that drive external funding campaigns and organisational transformation programmes.
He combines both an astute commercial view of digital transformation – a Digital ROI – and an ability to innovate and help clients to re-think and ‘disrupt’ service delivery. Stephen is recognised as a leader and innovator in the creation of new commercials models, an ability to design and establish new service models and create entities that benefit not only the client but also promote wider economic growth.
James is digital leader of many years’ experience leading complex digital programmes, customer platform design delivering delivered change, service improvement and efficiency benefits and service transformation.
He is a UX/UI specialist that has advised a wide number of organisations on their front office design and service architecture.
Key skills and experience includes the design of digital functionality in self-service platforms and portals, platforms development, content delivery, eforms, payments and customer identity management and authenticated personalised services.
James has been involved with all sizes and scales of CRM systems from the forms and work flows engines (e.g. Firmstep) and traditional (e.g. Dynamics), to open source such as SiteCore and LifeRay to top tier platforms such as Oracle.
A governance focused Project Management Officer (PMO) and Analyst with a track record of successful project delivery varying from initiation to completion.
Idy is methodical and process-driven in approach to project delivery and have a proven track record of delivering results within complex business environment in varying capacities including project governance, budgeting, planning and coordination of multiple projects, business analysis support and provision of strategic support to senior management.
Idy has strong stakeholder management skills and acts as a robust gate keeper for reporting and best practice and a good team player who always goes extra mile to achieve strategic business objectives and successful project delivery.
Fibre & 5G Architect
George is a senior Broadband Architect that led the design for Geo Networks’ Welsh Broadband Plan, as well as writing the technical requirements for DCMS’s BDUK contract. He was part of the early leadership teams in start-ups such as City Fibre and Geo Networks. George works with Digital First as a specialist technical advisor and consultant on LFFN and 5G bids supporting business case development and technical project assurance.
With a background in the Telecom industry design and fibre optics, he has also established his company George Black Consult as a Telecom construction company, taking Principal Contractor roles alongside the big names of UK’s fibre industry (e.g. City Fibre, Community Fibre, Virgin Media, BT). Since 2017, GBC has built over 12,000 FTTP connections in various environments ranging from rural Scotland to the urban forests of London. Passionate about delivering complex cross technology projects (IoT, 5G, OSS/BSS, etc), George has an unique advantage in his ability to combine project delivery with technology skills.
George is also a speaker in public events such as the World Broadband Forum and holds a Computer Science degree and an MBA from Sheffield University.
Programme Delivery & Service Transition Lead
Larry is a Security Cleared (SC) Digital Transformation & Outsourcing Change Lead specialising in transition and business change. He builds lean, scalable capabilities which enable private and public organisations to deliver against strategy and policy in order to optimise services and manage costs. Larry combines vision with implementation skills to launch digitally-enabled operating models, bring services back in-house/successfully outsource, and transform performance.
Larry combines 14+ years’ right-sourcing expertise, with the proven ability to lead technology programmes and cultural change. He has successfully led or provided assurance for transition of programmes with a total contract value in excess of £1bn, affecting over 3000 staff.
Larry brings the deep knowledge, cumulative experience and lessons learned from £multi-million bids; and BPO solution design, transition delivery and assurance for local and central government, telecoms, retail, health, defence, government and travel sector clients across Europe, Asia and the USA.
Social Care Lead
Katherine is a service transformation specialist and project delivery manager that brings proven experience and strategic insight to her specialist roles. Her skills and experience in Early Help and Intervention with children and families, leading change management and digital service development to deliver improved and more sustainable outcomes to the organisation. Most recently, Katherine has been supporting Lewisham and Waltham Forest Councils deliver their Early Help strategy, MASH and the digital front door re-design.
User-Centred Design and Customer Insight Specialist
Ian is a user-centred design and customer insight specialist with over 20 years experience. His passion to understand what makes customers tick is fuelled by a natural inquistiveness, empathy and analytical methodology. He has led innovative teams in the creation of transformative customer journeys, and services, that always improve, efficiences, sales or enagagement.
Ian has created best-in-class solutions across digital and analogue platforms and varied sectors, from Emma Bridgewater to Toys r Us, Boots to E-On, Lloyd Bank to HMRC; recently specialising in Local Government, Social Care service delivery and ethical investments.
Anthony is an experienced, result oriented Business Analyst involved in requirements analysis and mapping digital development projects. His recent experience with the Institution of Mechanical Engineers includes mapping as-is and blueprinting to-be requirements and processes for membership and business services as part of replacing multiple legacy systems with Microsoft Dynamics 365.
Anthony operates with a strong analyst and mapping methodology and brings excellent problem solving skills with attention to detail. He applies analytical, methodical and resourceful approaches to problem solving, identifying root causes and improvement actions.
Tony has a proven track record of achievement including the successful development and delivery of commercial change management, organisational development, performance management and service improvement programmes across a number of public sector organisations. This includes corporate, departmental and service restructuring & mergers. He brings strong commercial procurement, contract and programme management skills and has had significant experience of successfully managing and delivering complex public and private sector partnerships and new commercial delivery vehicles.
Place & Infrastructure Consultant
Simon is a senior proposition and delivery consultant specialising in digital infrastructure in the place and in Smart Cities. He previously worked and collaborated with the Digital and Future Cities Catapult supporting UK development of 5G, IoT and place based technology in cities. He also supports business development in 5G and LFFN in his role.
Simon supported the Ferrovial group helping to develop the next steps of SME innovation and IoT delivery to support Boroughs, Cities and regions.He also led the research and development of the digital infrastructure plan for Brent Council, help benchmark the UK’s approach to full fibre and 5G against best in class internationally.
Simon is known for belief in and delivery of partnerships that achieve the objectives of all stakeholders including the first ‘incremental partnerships’ in the UK. Simon has held senior roles and has worked with contracting clients to change the delivery paradigms of organisations such as Anite, Serco, Capita, BT, Amey, Unisys, Anite, HCL and Balfour Beatty.
5G and IoT Technology Consultant
Ioan is a senior specialist in telecoms, 5G and IoT. He combines a Strategic focus on business combining innovative 5G, (I)IoT and AI and has worked with major telecoms and infrastructure players in the industry including Vodafone, (as former CIO), Huawei as Technology Consultant Director and Swisscom.
He has developed enterprises strategy and road maps Industry 4.0; Providing IoT gap analysis and maturity models and modelled 5G business use cases (Osterwalder canvas) for the public and private sectors.
He was extensively involved in 5G use case development at Huawei and the development of IoT platforms. Ioan has also led the creation of a ISP startup with FTTH, with triple-play (voice, data, IPTV) and help launch the first 3G-UMTS network.
Commercial Advisory Lead
Stephen has an excellent track record of financial and business programme delivery that ranges from internal efficiency, to strategic outsourcing through to PFI/PPP, across Local and Central Government and the Private Sectors. His commercial experience has helped underpin our early innovative work around Digital ROI. Stephen is a highly experienced advisor, consultant and financial director, a former Big 4 senior consultant with KPMG, technical/infrastructure professional advisory services with LeighFisher and Local Partnerships (JV between PUK and LGA). He leads in the construction of service delivery strategies, business cases and the delivery of service improvement initiatives ranging from internal improvement through to strategic outsourcing. He has experience of working separately in advisory client side and bidder teams.
Stuart is an experienced digital consultant and change project manager. has strong partner and stakeholder management experience across the tech and business consulting sectors. He specialises in managing the delivery of technology enabled change, business transformation programmes, commercial and partner sourcing, shared services delivery and business continuity.
He brings a strong understanding of customer centric service delivery, bid and proposal writing and has worked in multi-organisational delivery teams. Key clients include local government, policing and private sector organisations
Health & Care Lead
Simon leads our health and social care work, helping clients design and deliver complex programme of change and use digital technology to transform their services. His work is helping organisations think about new forms of community based service delivery, care marketplaces and use of digital tools to support service to customers.
He manages extremely complex change and technical programmes where skilled stakeholder management is paramount and deadlines have to be achieved. Simon has delivered innovative technical solutions in Health and Social Care including working on patient care records; resources planning and care marketplaces.
Simon has recently supported a number of London Boroughs to develop their approach to personal assistants, RAS and care marketplaces. Simon also worked recently with NHS to develop new ways of health and social care integration with CCG and NHS services.