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Digital First helps clients on their digital journey.

Digital First encourages disruptive change and design to create better organisation that deliver greater customer experiences.  It’s in the name and it’s in the DNA.

We are agile, on the front foot and looking to build on our story so far.

We bring insight and knowhow, helping our clients move forward their digital agenda

We are a growing SME – focused, flexible and responsive which means you matter to us

We work with other SMEs and rising stars and bring you real innovation

We are built on a foundation of success and client focus. Don’t ask us, ask them.

Our people, and our partners, through our unique digital brokerage model, deliver passionate and committed service to our clients supporting:

  • Real disruptive challenge, focusing on great customer design
  • End to end transformation to create more integrated, efficient organisations
  • Tech solutions build to serve customers and deliver the best service
  • An eye on what works best commercially for organisations

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Digital First has worked alongside the bi-boroughs of Westminster City and Kensington & Chelsea Councils (the Bi-Boroughs) to provide specialist advice in the design, development and benefits evaluation of a new Adult Social Care digital platform to improve service delivery and efficiency and deliver better outcomes for service users.

We collaborated with key operational, technical and policy staff across the two boroughs to assess the design and development of the emerging digital platform to identify, capture and quantify the range of opportunities and benefits that a fully integrated digital platform for adult social care services can deliver.

The implementation of the digital platform provides financial benefits which include large savings of up to £12.3m including 3rd party savings from contract savings, overhead savings, and income generation  for the bi-boroughs.

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Unlocking organisations in the new normal
6th, May 2020

The shock and awe of Covid-19 The social and economic impact of Covid-19 cannot be understated. The seismic shock on the national economy is super-massive and will be a huge trench from which to...

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Deploying 5G in the digital place
12th, March 2020

The evolution of 5G At the end of 2027, the expectation is that 5G will become real and ubiquitous with mobile providers already marketing those fancy handsets to the early adopters. Alongside commercial investment...

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Supporting 5G and full fibre digital infrastructure
8th, March 2020

The government has set ambitious targets to roll out 1Gbps ‘full’ fibre across the UK by 2033 and to enable 5G by 2027. For this reason Digital First has been supporting local authorities, city...

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