View our Services

HomeOur WorkInstitution of Mechanical Engineers – Digital Strategy, Design and Delivery

Institution of Mechanical Engineers – Digital Strategy, Design and Delivery

Digital First led the development of the Institution’s digital strategy including designing the programme for a new MS Dynamics Digital Platform, new tech infrastructure, membership service and new commercial digital product development.

The work involved significant staff, trustee and member engagement to build a picture of the priorities that mattered for the Institution.  The resulting strategy and commercial investment case set the basis for the design of a multi-streamed digital transformation programme covering digital platform, new tech infrastructure, people and change management, digital innovation and member inclusion.

In summary Digital First supported the following:

  • Development of strategy, commercial case and new tech roadmap
  • Client side support to procure a Dynamics 365 CRM and supporting platform and procure a new tech infrastructure partner
  • Business change call-off framework to support delivery of programme workstreams
  • helping to build and develop the new internal digital team

Key achievements

  • Creating and building momentum to help modernise the Institution
  • Building internal capacity and capability within a governance and delivery structure
  • Achieving early wins and enabling the institution to take full control of programme delivery
Back to Our Work

Digital First were commissioned to work with the Brent Housing Partnership to support its digital transformation, improve the overall customer and staff experience and delivery efficiencies through digitisation.

In developing the digital strategy we:

  • Undertook widespread staff and stakeholder engagement via digital transformation workshops
  • Assessed the options for digitising the customer front end and a wider assessment of the back office systems, data and integration opportunities
  • Developed a commercial business case for investment in a programme of digital transformation.
  • Produced a detailed design and specification of over 100 business processes and the including multiple integrations to create an end to end platform

Key outcomes achieved:

  • A clear technical roadmap for incremental digital transformation to create a new customer digital platform
  • Early rationalisation for the business applications portfolio generating over £200,000 per year in savings
  • Agile development of a new housing portal design to drive self-service and a richer customer experience
  • Production of a business case for change for a Dynamics 365 platform and wider savings of £600k annually – delivering an 18 month digital ROI
Read More
  • Keep Updated:

Latest Blog
View All
Leaders ‘struggling’ with digital transformation ambition
25th, October 2016

Public sector leaders are becoming increasingly frustrated with the slow progress made towards a fully digital government, according to a report. Deloitte’s latest annual The State of the State study, recently, assesses public services...

Read More
Cloud Computing Spending Continues to Rise
16th, September 2016

Digital First thinks that we are still only on the cusp of seeing a dramatic shift from traditional on-premise data centres to cloud infrastructure, accessible anywhere, anytime and more securely.  The trend continues with...

Read More
Microsoft opens UK Azure and Office 365 data centres
9th, September 2016

Microsoft has announced the opening of new data centres in the UK to allow customers to use the firm’s cloud services knowing that the data remains in the country. The new facilities in Cardiff,...

Read More
over a year ago from @DigitalFirstHQ

Obviously.... Give cash to social services and not the NHS, says health chief | News | The Times & The Sunday Times https://t.co/c6ui3HRPBj

quick-desktop