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Digital UK and Freeview

The current operating structure of the platform is the legacy of several organisations (DTG, ONDigital, TDN, Freeview, DMOL and Digital UK) over the past 20 years and as far as we know has not been systematically reviewed. There may be areas where several parties participate; and others where no party has clear responsibility.

Digital UK have initiated this ‘Operational Governance Review’ to determine if the current arrangements are fit-for-purpose for the future. DigitalFirst has interviewed key stakeholders from Digital UK, Freeview, BBC, ITV, Channel 4, we have reviewed key operational procedures and examined key strategic programmes within Digital UK and Freeview to establish whether these will impact the resources and operations of the businesses.

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"Digital First helped us create a new narrative and a plan to become a more digital council. Their challenge and support through the Insight and Design phases of our digital transformation programme, along with their continued support in helping the in-house team to move forward our priority projected gave us real momentum to improve our services to customers and secure new efficiencies."

Duncan Dewhurst, Head of IT and Change

Digital First supported Lewisham Council to undertake a council-wide Digital Insight project to help engage senior leaders and to understand and scope the basis for an ambitious ‘Digital By Choice’ transformation programme.  We worked across all areas of the council with key senior stakeholders, IT, finance and transformation staff introducing new ideas and opportunities whilst assessing how the Council could build on its current digital progress.   Lewisham retained Digital First to help it design and mobilise its digital transformation programme, develop its investment business case for digital (Digital ROI) and support early delivery of some ‘digital front door’ projects that tasted new agile ways of working.Insight

 

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