Digital First supported Brent Council in creating and mobilising a Digital Strategy alongside and investment case to set up a digital transformation programme.
This work was designed to help align a series of existing customer services and other service initiatives, alongside any gaps in its approach, towards building a joined-up approach to taking forward the digital agenda.
We carried out an assessment of existing digital initiatives, developed the digital ROI investment case, engaging across the Council to identify the alignments, gaps, priorities and opportunities to further use digital technology to transform the Council.
We also did early research and strategic support on Digital Place to help the Council shape its thinking on the approaches to support local economic growth, digital skills development, IoT and other areas to help make Brent an attractive place to start-up, work and investment in a digital economy
Achievements
- Development of Brent’s Digital Strategy, fully endorsed and supported by the council
- Set out the investment case for a programme of savings potentially £10m+ setting out immediate priorities for digital change.
- Set up the skills and capacity needed by the council as part of creating a new Digital Services Team
- Helped align its key initiatives across the council, shared service and housing services
