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James Watson

James is digital leader of many years’ experience leading complex digital programmes, customer platform design delivering delivered change, service improvement and efficiency benefits and service transformation.

Key skills and experience includes the design of digital functionality in self-service platforms and portals, platforms development, content delivery, eforms, payments and customer identity management and authenticated personalised services.  James has been involved with all sizes and scales of CRM systems from the lightweight (e.g. Firmstep) and traditional (e.g. Dynamics), to top tier platforms such as Oracle.

 

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Digital Marketplace transitions to CCS control
14th, April 2019

The Crown Commercial Service has taken over responsibility for the running of the Digital Marketplace platform. As of 1 April, leadership was shifted to the procurement agency from the Government Digital Service. Some GDS...

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Leaders ‘struggling’ with digital transformation ambition
25th, October 2016

Public sector leaders are becoming increasingly frustrated with the slow progress made towards a fully digital government, according to a report. Deloitte’s latest annual The State of the State study, recently, assesses public services...

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Cloud Computing Spending Continues to Rise
16th, September 2016

Digital First thinks that we are still only on the cusp of seeing a dramatic shift from traditional on-premise data centres to cloud infrastructure, accessible anywhere, anytime and more securely.  The trend continues with...

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over a year ago from @DigitalFirstHQ

Obviously.... Give cash to social services and not the NHS, says health chief | News | The Times & The Sunday Times https://t.co/c6ui3HRPBj