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Digital Solutions

We are working with partners and clients to develop digital solutions, tools and templates to support the digital journey of our chosen markets across the public and finance sectors.

Right now we are developing our Tech Infrastructure offerings predominantly around the Microsoft stack of Dynamics, SharePoint, Azure and Microsoft 365. Interesting other parties are emerging in this CRM led, enterprise workflow area including Google and we watch with interest the emergence of the Apple/IBM enterprise offerings.

As part of our consulting support to clients we have developed digital insight and analysis tools that help clients understand their relative position on their Digital Journey and the priority opportunities to develop as part of their Digital Strategy.

At the heart of our digital solutions lies the commitment to co-design and develop digitally-disruptive solutions for services. We are developing a proof of concept design for social care at present (more to follow) with some of our clients that we believe will help to reshape service design, customer need and cost within this sector.

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“DigitalFirst played a pivotal role in defining the digital ambition of the council, ensuring its digital infrastructure and broadband requirements across the county was able to support the promotion of jobs, enhance social inclusion and ensure economic prosperity. This programme of work has enabled Northumberland to extend its fibre broadband coverage, support its SME businesses and tackle issues of digital exclusion.”

Chief Executive. Northumberland County Council

Digital First led the establishment of an innovative commercial Digital Company (ArchDigital) for Northumberland and led the transition and start-up of the company. We secured £15m of EDRF and DEFRA funding to support SMEs embrace the digital economy potentially creating up to 2000 jobs.

We advised and led the prospectus development and soft market testing for the council’s Partnership of Place PPP, managing specialist resources and defining the procurement strategy for member consideration. We established the corporate programme office for the council’s transformation programmes of change introducing leading edge PPM methodologies and tools.

Northumberland now has one the the best super fast broadband coverage for a rural county across the UK

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