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Digital Capability

Our founding directors have always operated in the belief that building capability, skills and genuine enthusiasm within an organisation are minimum requirements.

We therefore see this as a core service offering but essential if any digital journey is to be successful and the organisation can evolve and thrive

Building Digital Capability provides a sizeable challenge in the public and other sectors. It needs:

  • Awareness – of the art of the possible
  • A deeply committed leadership – to inspire and drive employees to thinking and acting disruptively and being prepared to think in more radical ways
  • A new Management mindset – to remove the slow and pragmatic behaviours that often block innovation and fresh challenge
  • Inspired and empowered employees – that have the space and ‘permissions’ to challenge the established ways and ask “why not?”
  • Unshackled technology – to remove the often oppressive nature of information and data security towards a more genuine risk managed environment that protects vital data but does not stifle creativity
  • A clear structure and process – the tools, skills and means to generate the ideas, develop the disruptive options and test the customer and service benefits so that a robust Digital ROI can be applied
  • Continuous coaching, mentoring and support to drive forward the digital agenda

We believe that a pre-requisite to the above is to develop a curriculum of activities for different levels across the organisation.

DigitalFirst has a structured approach to doing just that and a very experienced group of workforce development, coaches and mentors that can help your organisation on this journey.

For more information on our service please contact Stephen Gray via [email protected] or 07801 038155 or Andrew Rogers via [email protected] or 07768 478611.

Digital First has worked alongside the bi-boroughs of Westminster City and Kensington & Chelsea Councils (the Bi-Boroughs) to provide specialist advice in the design, development and benefits evaluation of a new Adult Social Care digital platform to improve service delivery and efficiency and deliver better outcomes for service users.

We collaborated with key operational, technical and policy staff across the two boroughs to assess the design and development of the emerging digital platform to identify, capture and quantify the range of opportunities and benefits that a fully integrated digital platform for adult social care services can deliver.

The implementation of the digital platform provides financial benefits which include large savings of up to £12.3m including 3rd party savings from contract savings, overhead savings, and income generation  for the bi-boroughs.

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